When chaos unfolds, communication becomes the lifeline, and Tactical Dispatchers are the unseen force holding it all together.

This dynamic and mission-driven course is designed to prepare Telecommunicators for their role in high-risk, high-stakes incidents such as active shooter events, barricaded subjects, manhunts, and large-scale emergencies. Participants will gain a deep understanding of Tactical Dispatch operations and how to effectively support field personnel when every second matters.

Through real-world scenarios, proven strategies, and practical application, students will learn how to manage radio discipline, track critical resources, coordinate intelligence, and maintain situational awareness in rapidly evolving environments. This course emphasizes decision-making under pressure, clear communication, and the integration of dispatch into unified command structures.

Whether you’re new to tactical operations or looking to sharpen your skills, this course will elevate your ability to perform when it matters most—because behind every successful operation is a dispatcher who never misses a detail.

Instructor Jason Long