These classes can be hosted by your agency on your time and at your location. No more traveling for training and trying to figure out how to cover a schedule. All courses are customizable to fit your agency's needs.


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  • Night scene with flashing police car lights and a logo for LevelUp 911 Training, with the text "Deadly Calls and Fatal Encounters" at the top.

    Deadly Calls & Fatal Encounters with Jason Long

  • Graphic of two overlapping human profiles, one in blue and one in pink, filled with words like 'mental illness,' 'depression,' 'condition,' and 'feelings' in varying sizes.

    Mental Health 911: Identifying and Responding to Crisis with Jason Long

  • Illustration of people playing a game of tic-tac-toe on a large grid, with some marks placed and others waiting to be filled, in an office or classroom setting.

    Recruit, Retain, and Schedule Making with Jason Long

  • Emotional and Social Intelligence with Charles Hedgespeth

  • Scrabble tiles on a wooden surface spelling out the word "LEADERSHIP", surrounded by scattered tiles with individual letters.

    The Three C’s of Building Strong Teams with Charles Hedgespeth

  • Inspirational quote reading, "Be stronger than your excuses" on a gradient background.

    FIT for the Call with Charles Hedgespeth

  • Wooden Scrabble tiles spelling out the words 'LOW' and 'WELL' arranged on a white surface.

    Fit for the Call: Wellness for Life and Service with Charles Hedgespeth

  • A court scene with a judge in the background, a female attorney at the witness stand, and a 911 dispatcher working on multiple computer screens, with the words 'From the Console to the Stand' at the top.

    From the Console to the Stand with Charles Hedgespeth

  • Fire department visiting a public park with a fire truck and emergency vehicle, children and adults observing and interacting with fire fighters.

    Fire/EMS/Hazmat Dispatch with Jason Long

  • Leading Well

    Leading Well with Kyle Nall

  • Leadership is Simple, Not Easy

    Leadership is Simple, Not Easy with Kyle Nall

  • A presentation slide titled 'The Dark Reality: Introduction to human trafficking,' featuring a photo of a young woman in a winter coat and beanie on a city street, and a blurred image of a person with coffee cups in a cafe.

    The Dark Reality: An Introduction to Human Trafficking with Ricky Lynn

  • From Call to Conviction: Telecommunicators Against Human Trafficking with Ricky Lynn

    From Call to Conviction: Telecommunicators Against Human Trafficking with Ricky Lynn

  • Six red pawn pieces grouped together with one black pawn piece separate on a reflective surface.

    Instructor Development with Charles Hedgespeth and Jason Long

  • Close-up of police car with flashing red and white lights, police officer blurred in the background.

    Behind the Scenes of Traffic Stops: A Telecommunicator's Perspective With Shawn Darby

  • Silhouettes of four people arguing or fighting, with two people in red and two in dark blue.

    Protecting the Protectors: Self-Defense for Telecommunicators with Anthony Trotter

  • Five diverse people sitting on a wooden bench against a white brick wall, holding colorful speech bubbles and smiling.

    Discovering the Power of Your Voice with Katie Hamilton

  • Purpose Unleashed: Crafting Your Vision, Mission, and Core Values

    Purpose Unleashed: Crafting Your Vision, Mission, and Core Values with Katie Hamilton

  • A group illustration with five simple line-drawn people on a yellow background, with the text '5 VOICES' above and the phrase 'The importance of finding your voice in group leadership' below.

    5 Voices: Discovering your Leadership Voice with Katie Hamilton

  • Illustration of five people with the text "5 VOICES" above, and the phrase "The importance of finding your 'voice' in group leadership" below, on a yellow background.

    5 Voices for Teams with Katie Hamilton

  • Group of five simple line drawings of people on a yellow background with the text '5 VOICES' at the top and 'The importance of finding your "voice" in group leadership.' at the bottom.

    5 Voices Leader Academy with Katie Hamilton

  • Unlocking Effective Discipline: Mastering Documentation

    Unlocking Effective Discipline: Mastering Documentation with Katie Hamilton

  • Digital poster about combating sextortion, showing a teenage girl and boy looking at their phones with worried expressions, surrounded by digital graphics representing threats like scams, warnings, safety strategies, and victim support. The poster emphasizes recognizing threats, protecting oneself, and reporting and recovering.

    Digital Blackmail: Understanding and Combatting Sextortion with Jeremy Murrell

  • Two people at a wooden table working on documents with multiple colored pens, surrounded by laptops, one open and one partly open, and a computer mouse.

    Certified Training Officer (CTO) Program with Jason Long