Duration: 4 hours (can be taught twice in one day if needed)

Join us for an insightful class on the critical role of documentation in the discipline process. Uncover the secrets to precision and objectivity using tools and best practices that ensure your documentation stands up to scrutiny.

This class will focus on performance and behavior that requires progressive discipline measures, such as inconsistent attendance, excessive tardiness, unwarranted negativity, and roller coaster performance. Participants will build practical skills through scenarios and writing activities focused on difficult conversations and Performance Improvement Plans while learning a new leadership tool, the Support Challenge Matrix.

Walk away confident in applying these techniques to your most difficult discipline situations.

Instructor Katie Hamilton