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  • Inspirational quote: Be stronger than your excuses on a gradient orange and red background.

    FIT for the Call with Charles Hedgespeth

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  • Children and adults gathered around a fire truck and a fire department vehicle in a park, with a small playground and shed in the background.

    Advanced Fire/EMS/Hazmat Dispatch with Jason Long

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  • Five red game pieces and one black game piece on a reflective surface.

    Instructor Development with Charles Hedgespeth and Jason Long

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  • Silhouettes of four people fighting with punches against a white background.

    Protecting the Protectors: Self-Defense for Telecommunicators

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  • Close-up of a police car with flashing red lights on top, with a police officer in the background talking to someone near the vehicle.

    Behind the Scenes of Traffic Stops: A Telecommunicator's Perspective With Shawn Darby

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  • Two people working at a wooden table with laptops, pens, and papers with handwritten notes and diagrams.

    Certified Training Officer (CTO) Program with Jason Long

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  • Promotional poster for Level Up 911 Tactical Dispatch training. Features a female dispatcher wearing a headset on the left and a soldier in tactical gear with a rifle on the right. Background shows a computer screen and a cityscape with emergency lights. Text highlights training focus on managing high-stress incidents, situational awareness, supporting tactical teams, and making decisions under pressure.

    Tactical Dispatch with Jason Long

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  • Poster promoting workplace impairment training for supervisors and managers, emphasizing recognizing signs, documenting concerns, and taking safe action to ensure a safe and sober workplace, featuring diverse workers in discussion and scene of concern.

    Substance Awareness for Employee Response with Robert Hartley

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